Coronavirus UpdateThe safety and wellbeing of our guests and associates are of paramount importance to IHCL.
We are closely monitoring the novel coronavirus (COVID-19) updates from the World Health Organization and Government agencies.
In light of the current situation, our pool, gymnasium, salon, Spa and Wet areas will be closed until 15th March 2020. Restaurants will operate at the hotel and may also be closed during certain times during the day; we request you to check with the team at the hotel for further details. The hotel has implemented these precautionary hygiene measures across our hotels based on instructions received from the Ministry of Health and Family Welfare on the guidelines for the prevention of transmission of the COVID-19 virus.
Training at all hotels to sensitize associates to the protocol prescribed by the Government of India for personal hygiene and COVID 19.
Hotels are measuring body temperatures of all guests, associates, and vendors using non-invasive laser thermometers.
Repeated surface cleaning and sanitization of all areas, including increased access to alcohol-based hand sanitizers at prominent locations.
In current times, we understand the need for increased flexibility with your travel planning. To help guests, JP Hotel Chennai is waiving individual cancellation fees for hotel stays through 15th March 2020. Guests must cancel the booking or contact us at least 24 hours before their stay dates for the waiver.
Guests who have booked through travel agents or other third parties are advised to contact their booking provider for information on their cancellation policies. For reservations made as part of a group booking, please contact your meeting organizer for further assistance. For further assistance, guests can reach out to us on our toll-free numbers available on Toll-free numbers or write to us at firstname.lastname@example.org; +91 44 40288000.
We thank you for your understanding and look forward to welcoming you to our hotel soon.